At Fidmo Homes, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your experience with us is secure and transparent. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, showroom, or services.
1. Information We Collect
We may collect the following types of information when you engage with us:
- Personal Information: Name, email address, phone number, address, and service preferences when you fill out contact forms or request consultations.
- Project Details: Information related to furniture, designs, or custom requirements you share with us.
- Payment Information: Limited billing details required for transactions (we do not store sensitive card/payment data).
- Website Usage Data: Technical information like IP address, browser type, device details, and browsing behavior on our website.
2. How We Use Your Information
Your information is used solely to provide you with a seamless experience and quality services. Specifically, we may use your data to:
- Respond to your inquiries, service requests, or consultation bookings.
- Process and deliver custom furniture orders.
- Share project updates, product information, and promotional offers (only with your consent).
- Improve our website, services, and customer support.
- Comply with legal obligations.
3. How We Share Your Information
We value your trust and never sell your personal data. Your information may be shared only in the following cases:
- Service Providers: With trusted vendors or partners assisting in delivering furniture, logistics, or interior solutions.
- Legal Requirements: If required by law, regulation, or government authorities.
- Business Transactions: In case of a merger, acquisition, or business restructuring, where data may be transferred securely.
4. Data Security
We adopt industry-standard practices to secure your data against unauthorized access, alteration, or misuse. While no online transmission is 100% secure, we strive to ensure maximum protection of your personal information.
5. Your Rights
As a customer, you have the right to:
- Request access to your personal information.
- Correct inaccuracies in your data.
- Request deletion of your data (subject to legal and contractual obligations).
- Opt-out of receiving promotional communications at any time.
6. Cookies & Website Tracking
Our website may use cookies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings, though this may limit certain functionalities.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Fidmo Homes
Kirti Nagar, New Delhi – 110015